Terms & Conditions


DEFINITIONS

The “Client” is defined as an individual or business who is seeking the copywriting or consulting Services.

The “Contractor” is defined as an individual or business who is seeking to provide the copywriting or consulting Services to the client.

BACKGROUND

A. The Client is of the opinion that the Contractor has the necessary qualifications, experience and abilities to provide the Services to the Client.

B. The Contractor agrees to provide the Services to the Client on the terms and conditions set out here and via any additional discussion and agreement, either verbal or written.

The Client and Contractor (the "Parties" to this Agreement) agree as follows:

SERVICES PROVIDED

The Client hereby agrees to engage the Contractor to provide the Client with the following services (the "Services"):

· Copywriting

The Services will also include any other tasks that the Parties may agree on. The Contractor hereby agrees to provide such Services to the Client.

PERFORMANCE

The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.

CURRENCY

Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in AUD (Australian Dollars).

PAYMENT

The Contractor will charge the Client $XXXX for the Services (the "Payment").

The Client will be required to pay a 50% or mutually-agreed upon deposit prior to work commencing. The final balance will be invoiced when the Services are complete.

Invoices submitted by the Contractor to the Client are due within 7 days of receipt.

In the event that this Agreement is terminated by the Client prior to completion of the Services but where the Services have been partially performed, unless otherwise negotiated, the Contractor will be entitled to receive full payment.

If the Client should require major alterations to the copy provided (based on the brief provided), or the project objectives significantly change, we reserve the right to re-submit this proposal and/or review the quote if the job is already in progress.

OWNERSHIP OF INTELLECTUAL PROPERTY

All intellectual property and related material, including any Trade Secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trade mark, trade dress, industrial design and trade name (the "Intellectual Property") that is developed or produced under this Agreement, will be the sole property of the Client. The use of the Intellectual Property by the Client will not be restricted in any manner.

The Contractor may not use the Intellectual Property for any purpose other than that contracted for in this Agreement except with the written consent of the Client. The Contractor will be responsible for any and all damages resulting from the unauthorised use of the Intellectual Property.

Unless otherwise negotiated, The Contractor has the right to work with other organisations in the same field, sector or industry and commit to not use or share any proprietary information gained from one client with another.

INSURANCES

Please advise if you require us to take out professional indemnity or public liability in order to conduct work with your organisation.

RIGHT OF SUBSTITUTION

Except as otherwise provided in this Agreement, the Contractor may, at the Contractor's absolute discretion, engage a third-party sub-contractor to perform some or all of the obligations of the Contractor under this Agreement and the Client will not hire or engage any third parties to assist with the provision of the Services.

In the event that the Contractor hires a sub-contractor:

· the Contractor will pay the sub-contractor for its services and the Payment will remain payable by the Client to the Contractor.

· for the purposes of the indemnification clause of this Agreement, the sub-contractor is an agent of the Contractor.

INDEMNIFICATION

Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.

It is the Client’s responsibility to ensure all legal requirements for Client’s business are met and any copy created and used is the responsibility of The Client. This includes ensuring claims are true and accurate, legal disclaimers are used as needed and all products, sales and offers are lawful.

COPYWRITING PROCESS

Once a quote estimate has been accepted by Client, Contractor will provide a briefing document, and/or a briefing meeting will take place.

Client is required to complete a mutually agreed-upon briefing process and pay deposit within 7 days. Following the receipt of deposit and completed briefing process, Contractor will complete the first draft within a mutually agreed-upon timeframe.

The client has 30 days in which to provide any edits to the copy. Two rounds of edits are provided within the quoted price.

Contractor and Client each commit to mutually agreed deadlines for briefing and delivering drafts, edits and final work.

PORTFOLIO USE

Unless otherwise stated, Contractor is permitted to use copy for Contractor’s professional portfolio after copy has been made public by the Client.

NON-EXCLUSIVITY

Client and Contractor acknowledge and agree that the Contractor shall remain free to continue working for and taking on new clients without regard to Client. Contractor does not require Client approval to take on other work but will ensure confidentiality.

Privacy Policy

Your privacy is very important to my team.

Last Updated: February 14, 2025

Welcome to Jo Geaney Copywriting and professional services. 

We are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jogeaney.com.au and use our copywriting services.

Definitions


- "Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable
- "Sensitive information" includes information about an individual's racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health information, genetic information, biometric information, or biometric templates

Information We Collect


- Personal Information

We collect personal information that is reasonably necessary for our business functions:
- Name and contact details (email address, phone number, business address)
- Business information and ABN (if applicable)
- Payment information
- Communications preferences
- Project requirements and specifications
- Portfolio samples you provide

- Automatically Collected Information

When you visit our website, we automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website addresses

- How We Collect Information


We collect personal information through:
- Direct communication with you
- Website forms and enquiries
- Client meetings and consultations
- Email correspondence
- Our website analytics tools

- How We Use Your Information


We use your personal information to:
- Provide our copywriting services
- Process payments
- Communicate about your projects
- Send project updates and deliverables
- Improve our services
- Comply with legal obligations
- Send marketing communications (with your consent)

We will not use or disclose your personal information for any secondary purpose unless:
- You have consented
- You would reasonably expect us to use it for that purpose
- It is required or authorised by law

- Disclosure of Personal Information


We may disclose your personal information to:
- Service providers (payment processors, hosting services) within Australia
- Professional advisors (lawyers, accountants)
- Government agencies when required by law
- Business partners with your explicit consent

We do not disclose personal information to overseas recipients unless:
- You consent to the disclosure
- We have taken reasonable steps to ensure the overseas recipient complies with the APPs
- We reasonably believe that the overseas recipient is subject to similar privacy laws

- Data Security


We take reasonable steps to protect your personal information from:
- Misuse, interference, and loss
- Unauthorised access, modification, or disclosure

Our security measures include:
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information
- Secure data storage systems
- Staff training on privacy and data protection

- Your Rights


Under the Privacy Act and APPs, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Make a privacy complaint
- Opt-out of marketing communications
- Request information about our privacy practices

We will respond to all requests within 30 days.

- Cookie Policy


We use cookies to:
- Improve website functionality
- Analyse website traffic
- Remember your preferences
- Provide targeted content

You can control cookie settings through your browser preferences.

- Data Breaches


In the event of a data breach that is likely to result in serious harm, we will:
- Take immediate steps to contain the breach
- Assess the likely risk of serious harm
- Notify affected individuals and the Office of the Australian Information Commissioner (OAIC) if required
- Take steps to prevent future breaches

- Children's Privacy


Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

- Changes to Privacy Policy


We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you a direct notification.

- Complaints


If you have a complaint about how we handle your personal information:
1. Contact our Privacy Officer using the details below
2. We will acknowledge your complaint within 7 days
3. We will investigate and respond within 30 days
4. If you're not satisfied with our response, you can contact the OAIC at www.oaic.gov.au

- Contact Information


For privacy-related enquiries, please contact our Privacy Officer:

Jo Geaney
Sydney, Australia
Email: hello@jogeaney.com.au
ABN: 25882561671

- Governing Law


This Privacy Policy is governed by the laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What I Charge

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